Privacy Policy
Your privacy is very important. This Privacy Policy clarifies how the handling of personal data from this website is carried out. Thus, we value the complete transparency between our company and you as a visitor.
Initially, we would like to reassure you, as we have already adapted to the General Data Protection Law of Brazil - LGPD (Law No. 13.709/2018), according to the criteria stipulated below:
Personal data collected
We emphasize that the data sent through the contact form(s) are not stored directly on our website, they are simply sent by email, for reading, replying and possible storage.
The data we collect through the website is only for the possibility of contact or continuity of customer service. We don’t use, at any time, this information to send newsletters or promotions.
However, if in the future it is necessary to store personal data online, to provide or continue a service, or even to send advertising material, we will make a contact to inform you about the update of this policy.
From sharing
We do not share personal data that we collect with third parties. Legal exception: for the procedures specified in Law nº 12.965/14 and Decree nº 8.771/16 (Marco Civil da Internet), the registration data of users may be provided to the competent authorities without a court order.
Storage and security
We only use systems known to be safe and renowned suppliers, for the storage of information that passes through the website/e-mail. In this way, we guarantee the use of more effective measures in data protection.
Deleting data
Your information (only essential data for the service) will be kept exclusively for the duration of the negotiations, or while the agreed services are being performed.
It is important to remember that, at any time, you can request us to permanently delete the personal data provided.
Even in the event of a request for deletion, some data will be kept in our system for the period defined in Brazilian law. We clarify that, even so, they will not be accessed or made available to third parties (except by court order), being kept in a secure system.
Contact
Any request, complaint or suggestion must be made by email through contact fdb@fdbdiamantados.com.br and will be answered in the shortest possible time. If the same is not answered within a period of up to 24 hours, please contact us by telephone: +55 11 4021 3663.
Cookies Policy
What are cookies?
Cookies are small text files, saved locally (on your computer, tablet or phone) when you access or visit a website. Cookies are necessary to make the website work in the best possible way and to improve the user experience.
Certain cookies are classified as necessary as they enable core website functionality such as security, network management and accessibility. These cookies may be collected and stored as soon as you start browsing or when you use any feature in which they are required.
Primary Cookies
Some cookies are placed directly on your device by the website you visit. These are known as first-party cookies. They are essential for browsing or using certain features.
Persistent
We use persistent cookies that remain on your hard drive until you delete them or your browser does, depending on the cookie's expiration date. All persistent cookies have an expiration date written into their code, but their duration may vary.
Third Party Cookies
Other cookies are placed on your device, not by the website you are visiting, but by third parties, such as analytics systems.
Temporary
We use session cookies. They are temporary and expire when you close your browser or when your session ends.
Goal
They collect information about how you use the site, such as the pages you visited and the links you clicked. None of this information can be used to identify you. Its sole purpose is to enable analytics and improve website functions.
Updated on September 21, 2021.
Disabling cookies in your browser
You can disable the use of cookies by modifying your browser settings, but keep in mind that this may affect the functioning of this and other sites.
